Privacy Policy

Last updated: 15th January 2026

Introduction

primalnexionis Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. We are the data controller for the personal data we collect about you.

Data Collection

The data we collect depends on how you interact with our website and services. We may collect personal information directly from you when you:

  • Fill out contact forms or enquiry forms on our website
  • Subscribe to our newsletters or marketing communications
  • Request information about our services
  • Engage with our customer support team
  • Visit our website (through cookies and similar technologies)

The types of personal data we may collect include your name, email address, phone number, company name, job title, and any other information you voluntarily provide to us.

How We Use Your Information

How we use your information depends on the legal basis for processing. We use of your data for the following purposes:

  • To respond to your enquiries and provide customer support
  • To deliver our comparison and consultation services
  • To send you relevant information about our services and industry insights
  • To improve our website functionality and user experience
  • To comply with legal obligations and protect our legitimate interests
  • To analyse website usage and improve our services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

  • Service providers who assist us in operating our website and delivering our services
  • Analytics providers such as Google Analytics to understand website usage
  • Legal authorities when required by law or to protect our rights
  • Professional advisers such as lawyers and accountants

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Contact enquiries are typically retained for up to 3 years, whilst marketing communications data may be retained until you unsubscribe or withdraw consent.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

As we are based in Cyprus (EU), your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "last modified" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Controller: primalnexionis Ltd

Address: Evagoras Avenue 73, Limassol 3008, Cyprus

Email: privacy@primalnexionis.world

Phone: +357 25745430

Registration Number: HE951738